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Frequently Asked Questions

What currency are the prices in?

All prices displayed on the website are in NZD, New Zealand Dollars.
If you need to convert to your currency check out www.xe.com

Do you ship internationally?

Yes we ship worldwide.

What are the Shipping Rates?

Shipping to New Zealand from $30.00
Shipping to Australia $40.00
Shipping to Rest of World $70.00
These prices are for one wedding dress, for bridesmaids, flowergirls and accessories please contact us for a quote as it will depend on how many are ordered.

What are your methods of payment?

We accept Credit card via Paypal or for New Zealand Brides can pay by bank deposit.
Using Paypal does incur a 3.5% credit card service fee.

Where are you based?

We are an Online bridal store, based in Northland, New Zealand.

Can I view the dresses?

Not at this stage sorry, we are an online store only. Check our facebook page for any upcoming bridal expo's we are attending.

Are the gowns made locally?

While we have a number of local suppliers, our gowns are made off shore, overseas from a factory that Parkland Bridal has exclusive rights to.

Can you custom make a dress from photos?

Yes we do. If you have photos of a gown you love, please email it through to us and mention any changes you wish to make. We will let you know if it is something we can make and provide a quote for you. Our email to send the photos to is info@parklandbridal.co.nz

Do you have dresses instock?

Generally no we don't, but we sometimes have a few instock and you will find them in our INSTOCK PAGE. You may also email us as we sometimes have other gowns that can be sent urgently.

How long do the dresses take to make?

 It depends on the time of year but approximately 14 weeks. We recommend allowing a minimum of 4 months before ordering so you have enough time for any possible alterations, matching shoes, jewellery etc. 6-8 months before the big day is usually when most brides will order their dress.

We do have a couple of express options, which can shorten the time frame, and has a fee of $99-$199 for this service. This time frame also depends on what time of year you order.

Do you layby?

Sure do! The minimum purchase is $200.

Under $500 - 6 weeks max
$501 - $999 - 8 weeks max
$1000+ - 10 weeks max

Your dress won't start production until the full payment has been received.
Layby is for New Zealand Brides only.
Your dress won't start production until the full payment has been received. If you need longer to pay off your dress, please contact us as we also have a payment plan option available.

What sizes do the dresses come in?

Usually we make to your measurements, but if you require a standard size our sizings are as follows..
Wedding Dresses come in all sizes 6-30+
Bridesmaid Dresses come in all sizes 6-30+
Flowergirl Dresses come in sizes 1 month - 12 years.

Do you have a surcharge for plus sizes?

We are often asked this question, but generally no we don't. The price is the same whether you are a size 6 or 26.
However for sizes over sizes 26 (when a bust size is over 50 inches, Waist over 41.5 inches, Hips over 53.5 inches) there will be a 10% surcharge.
Plus sizing in lace gowns may also incur a surcharge, please ask if you are unsure.
For flowergirl dresses, if the measurement is larger than our flower girl size 12 from our size chart, the price will be as per adult size.

What colour do the wedding dresses come in?

Our most popular colours are: White or Ivory.
We will do our best to supply any other colour that you wish to get married in. See our Colour Chart.

How do I store my dress until my wedding?

Many places would be fine. Please avoid dampness, sunlight and smoke. We also sell protective bags to store your wedding dress in, they are breatheable.

What is the quality like?

We use the highest quality satin, tulle, organza, chiffon and beadings that you can find in the industry, our dresses aren't made with cheap materials. They won't discolour over time either, these are high quality dresses.

How do you post?

We send by Courier Post, insured and trackable.

 

When should I order my dress?

We highly recommend that you order your gown early to allow for any minor fittings to be made and to be able to match accessories, shoes etc. The industry standard recommends ordering 6-12 months before your big day.

Can I mix and match parts from a few different dresses to create my dream dress?

Yes you sure can. Please email us for the changes you require and we can give you a quote. We can also make some dresses in alternative fabrics.

Can I view fabric first before ordering?

We have a limited range of White or Ivory in a range of fabrics, satin, chiffon, organza and taffeta. One sample costs $5, with each additional $3. These are available for you to keep. We don't always have every colour and fabric in stock. Feel free to contact us to arrange getting a sample sent.

Do your gowns come with an in-built petticoat?

You will need to purchase it separately as it is not included in the price. Our pictures of gowns with a A-line, Ball & Princess silhoutte were taken with a petticoat underneath. If you are unsure which style of petticoat to get for your dress, please contact us and we are happy to recommend one for you.

Can I order extra fabric to make matching ties for my groomsmen?

We don't make ties, but you can order extra fabric to get them made so they can match your Bridal gown / Bridesmaids. To ensure the colour matches, the fabric must be ordered at the same time as your bridal gown / bridesmaids. Extra satin is charged at $20 per metre.

Can I order my bridesmaid dresses separately?

If you are ordering bridesmaids dresses we highly recommend that you order them at the same time to eliminate the possibility of any colour differences in fabric as each batch can have slightly different colourings.
If you order one dress and then the rest at a later date we can not guarantee a colour match. 

Do you provide fittings or any additional alterations?

We don't offer a fitting service since we are online based. If you felt your gown needed any additional alterations, you will need to get this done at a local alteration service and at your cost. This is not something that is included in our pricing or a service we offer.